Login(live.wati.io)
The issue affecting the login service on live.wati.io has been fully resolved, and all systems are now operating normally.
From around 7 PM until 7:35 PM HKT, some customers may have experienced difficulty logging in. The incident was caused by an issue with the recent version that was deployed
Our team is conducting a full post-mortem analysis to prevent this from happening again. We sincerely apologize for the impact this had on you and your business.
We've rolled back to the previous version, and the login issue appears to be resolved.
If you're still facing a login issue, please try to clear the browser cache, and if the issue persists, please contact us at https://support.wati.io.
We will continue to monitor the situation and will post another update once we have confirmed full recovery.
We are currently investigating reports of issues affecting login to live.wati.io. Our team has been alerted and is actively working to identify the root cause.
We will provide another update as soon as we have more information. We apologize for the disruption and appreciate your patience.