18th April 2025

live.wati.io Outbound messaging issue for Instagram

We are currently experiencing high disruptions impacting sending Instagram messages from Wati. This issue was first reported at 2:31 PM HKT. Our team has identified the potential root cause and curently working on a fix. We will provide another update within 1 hour or sooner if additional information is available.

[Update] We have recovered from an ealirer outage impacting sending Instagram messages from Wati as of 11:00 PM HKT. We apologize for any inconvenience that this may have caused.