Past Incidents

We are currently experiencing high disruptions impacting message template submissions in WATI. This issue was first reported at 8:34 AM IST. Our team has identified the root cause and are currently working with META Engineering Team to resolve the issue.

[Update] We are pleased to announce that the recent issue with template message submissions, which stemmed from an earlier outage at META, has been successfully resolved. Our team has confirmed that the template creation feature is now fully operational and functioning seamlessly.

We sincerely apologize for any disruptions or inconveniences this may have caused and appreciate your understanding as we worked to rectify the situation.

We are currently experiencing high disruptions impacting sending Instagram messages from Wati. This issue was first reported at 2:31 PM HKT. Our team has identified the potential root cause and curently working on a fix. We will provide another update within 1 hour or sooner if additional information is available.

[Update] We have recovered from an ealirer outage impacting sending Instagram messages from Wati as of 11:00 PM HKT. We apologize for any inconvenience that this may have caused.